Based in Columbus, Nebraska, Puntney Trucking has 39 power units and 35 drivers. They first teamed up with Carrier Software in 2020.
Why did they need Carrier Software’s help?
Puntney Trucking was having a common issue among trucking companies, driver’s not reporting citations and inspections in a timely manner (or at all). Unless the driver self-reports, a company does not know when issues on the road are occurring and cannot correct the deficiencies. Using Daily Portal Monitoring Notifications, Puntney was easily able to view inspections in real-time and come up with corrective action plans to correct inspection issues before they happened again.
If you wait until the SMS Data updates monthly to look for new problem areas or inspections, you have a wide time frame for the driver or vehicle to be stopped for the same violations over and over and that can really drive up your scores quickly, resulting in high BASIC Scores. In addition to that, if the driver received a citation and doesn’t notify the company and then the driver doesn’t pay it, the carrier will be liable to pay the citation, potentially on a driver that’s already left the company.
Carrier Software Products Employed
Puntney enlisted in Carrier Software’s CSA Safety Improvement Program. This includes daily portal monitoring emails, telematics/ELD Tracking, BASIC Score trending analyses, driver performance tracking, and so much more. Daily e-mails include violations, crashes, citations, and clean inspections, if any.
Now, Puntney receives all the news straight to their inbox in real time, with no effort or search at all. This has allowed them to be proactive by limiting driver behavior, fixing defective equipment, and protecting themselves from items that before were driving up their basic scores.
“Carrier Software’s daily reporting helped us be more aware of our fleet’s on-road behavior. Our CSA Scores needed a lot of improvement and Carrier Software team members were there every step of the way.”