Based in Laredo, TX, FREIGHTSOL LLC has been a prominent participant in the transportation of goods between the United States and Mexico since 2014. Initially starting out with a fleet of only 12 tractors and 50 trailers in 2014, as of 2021, FREIGHTSOL now operates 206 trucks and 295 drivers.
Why did they need Carrier Software’s help?
FREIGHTSOL’s insurance broker, Wess Peterson of Triumph Insurance out of Dallas, TX, referred FREIGHTSOL to Carrier Software in September of 2021. At that time, they had three BASIC Score alerts in Hours of Service, Driver Fitness, and Crash Indicator. Their ISS Score was 96%, which falls into DOT’s “must inspect” category.
Essentially, Freightsol knew which way they were trending and sought help to figure out where they had opportunities to strengthen their policies to be more proactive in helping keep our safety scores down. In the fast-paced world of trucking, it isn’t always easy to figure out where the breakdown of efforts is occurring, especially if you don’t have the right tools.
Carrier Software Products Employed
In order to get the TOOLS necessary to help them provide a full-circle safety approach and improve the overall safety culture, FREIGHTSOL enlisted in our CSA SAFETY Improvement Program. This includes the daily inspection emails, BASIC trending analyses, driver performance tracking.
Using the analytical tools available in the program, they were able to see the Root-Cause-Analysis and implemented a corrective action plan that quickly helped them turn their path around. The main points of their corrective action plan included strengthening their disciplinary policies and implementing proactive measures and bonus programs to encourage clean DOT Inspections.
By November of 2021, after two months of using Carrier Software’s services, 3 Alerts dropped to 1 Alert. In April of 2022, just 7 months after teaming up with Carrier Software, their ISS Score was down to 40%, which is a pass. That’s a 56% reduction in ISS Score. Not only will this save their driver’s time by not getting pulled in for inspection as much, it also has HUGE implications on how many insurance markets they will be available to be quoted by at renewal.
“The CSA Safety Improvement Program helped us figure out why our BASIC and ISS scores were high and what we could do change it. The overall safety culture of our company has improved since getting involved with Carrier Software.”